- All sales are final and non-refundable unless:
The wrong item was delivered.
The item does not match the website description or specifications.
The item arrives damaged, defective, or spoiled.
Delivery exceeds the timeframe stated in our Shipping Policy. - Refund requests must include:
A clear, continuous unboxing video showing the unopened parcel, shipping label, packaging, and item.
A first-use video, where applicable.
Relevant photos, order details, or other requested evidence.
Requests must be emailed to megavisionary@outlook.com within 24 hours of receiving the item.
Late requests or requests without sufficient supporting evidence will not be accepted.